FAQ's

Q. Do you ship internationally?

A. In2mate Nights offers free shipping to all UK customers using courier service using Royal Mail. We also ship worldwide using Royal Mail International. Please refer to table below to calculate shipping cost for your country.

Shipping Charges

Country within:

Shipping Cost

Carrier

UK

FREE

Royal Mail 

Europe

£20

 

USA / Canada

£20

UAE / Saudi Arabia    

£20

Asia

£20

Africa

£20

 

Australia

£20


For further information and details contact sales@in2matenights.com 

Q. How long does delivery take?

A. In2mate Nights uses Royal Mail for UK and Europe. 

Royal Mail guarantees:

We deliver most items within 3 working days. 

Highlands, Islands of Scotland, Isle of Man or Isle of Wight may take up to 7 working days.

Please allow us 7 working days post the item being sent, to make the delivery.

We deliver Monday to Friday, 8am - 8pm, and Saturdays, 8pm - 5pm

Royal Mail International delivery times will vary according to country. Royal Mail aim to deliver within 7 - 1 working days. 

For all our other International deliveries we use a variety of couriers including DHL, DPD and Parcel Force. Depending on the country and weight we select the best courier for you. We aim to provide the cheapest delivery cost for you therefore will use a service that is reasonable and reliable for that country. 

If you require a faster service internationally please contact us; however prices will be higher. 

At In2mate Nights, we have kept a one low cost for all international customers and are not making any profit from shipping costs. 

Q. What packaging method do you use?

In2mate Nights sends your products in discreet packaging. There is no labels etc on the outer packaging. This ensures all your intimate shopping is kept discreet. 

Q. Can I return items? 

A. Returned merchandise must be in its original state, deemed to be unworn with tags attached, or be defective to be accepted for a refund.

Please refer to our returns policy for full information which appears before payment. 

Q. Do you sell wholesale?

A. We sell wholesale to small and large stores in UK and internationally. Our main condition is to maintain our no nudity policy therefore we provide the images to be used. Please email sales@in2matenights.com for more details.